Returns & Refunds
Our Returns Policy outlines the conditions and process for returning products and requesting refunds.
Eligibility: To be eligible for a return, the product must be unused, in its original condition, and returned within the specified timeframe, typically within 30 days of receipt. Some products, such as perishable goods or personalized items, may not be eligible for return. Please review our Returns Policy for specific details and exceptions.
Return Process: To initiate a return, please contact our customer support team. We may require proof of purchase, such as an order number or receipt, along with additional information to process your return. We will provide you with instructions on how and where to return the product.
Refunds: Once we receive the returned product and verify its condition, we will initiate the refund process. Refunds will be issued in the original payment method and amount, excluding any shipping fees, unless the return is due to an error on our part. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
Non-Returnable Items: Certain items, such as perishable goods, personalized products, or items specified as non-returnable, may not be eligible for return. Please review our Returns Policy or contact our customer support team for further information.